Not every situation calls for the same process. Depending on what is needed, I work with mediation, team facilitation, or conflict consulting — with a calm, structured approach and close attention to what lies beneath opposing positions.

Some conflicts need a shared resolution process. Others begin with the question of how people can work together more constructively again. And sometimes, a calm assessment is the right first step before deciding what comes next.

Every process begins differently. Here are answers to the most common questions about how the work is structured, what to expect, and how to get started.